CRM Mitchell1, Author at Bill Clarks Automotive Inc

2019 Cadillac CTS
Mileage
31,769
Service Date
6/16/2025
Services Performed
Scan computer for trouble codes, has no codes present. Road tested vehicle, confirmed condition. Monitor for possible misfire condition, no misfiring encountered. Inspect transmission fluid level and condition, and road tested again while monitoring transmission data. Vehicle is experiencing transmission issue, data suggests poss torque converter issue. Recommend returning vehicle to selling dealer for poss return/repair.
1) Transmission issue, should have been addressed before being sold by dealership 2) Oil Life percentage remaining was showing 0 % , Engine oil was filthy. Service approved by customer, performed as noted below. 3) Rear Differential leaking, Technical Service Bulletins noted 4) Rear Shocks seeping 5) Some suspension components badly rusted due to vehicle coming from East Coast snow/salt conditions.
Change oil and oil filter. Perform overall safety inspection. Check all fluid levels, air filter, belts, hoses, etc. Inspect brake linings and check/adjust tire pressures as needed. Inspect exterior lamps/lighting. Reset service reminder indicator (if equipped) .
Bruce C. gave our service a 5 star review on 6/18/2025
2006 Toyota Tundra
Mileage
187,408
Service Date
6/17/2025
Services Performed
Install customer supplied front struts, install 1" front end lift kit, and replace rear shocks (Cust supplied all parts)
Remove both front suspension strut assemblies, disassemble, and install new strut cartridge assy, reassemble strut/coil spring, install 1" lift adapters to tops of strut assemble, and reinstall coil spring/strut assy. **Recommend obtaining front end alignment to insure proper tire wear.
Replace rear shocks
Change oil and oil filter. Perform overall safety inspection. Check all fluid levels, air filter, belts, hoses, etc. Inspect brake linings and check/adjust tire pressures as needed. Inspect exterior lamps/lighting. Reset service reminder indicator (if equipped) .
Brad D. gave our service a 5 star review on 6/17/2025
2015 Lexus RX 350
Mileage
63,547
Service Date
6/16/2025
Services Performed
Change oil and oil filter. Perform overall safety inspection. Check all fluid levels, air filter, belts, hoses, etc. Inspect brake linings and check/adjust tire pressures as needed. Inspect exterior lamps/lighting. Reset service reminder indicator (if equipped) .
David S. gave our service a 5 star review on 6/16/2025
2016 Honda CR-V
Mileage
136,034
Service Date
6/16/2025
Services Performed
Change oil and oil filter. Perform overall safety inspection. Check all fluid levels, air filter, belts, hoses, etc. Inspect brake linings and check/adjust tire pressures as needed. Inspect exterior lamps/lighting. Reset service reminder indicator (if equipped) .
Replace torn air intake boot.
Gary L. gave our service a 5 star review on 6/16/2025
2015 Dodge Grand Caravan
Mileage
164,096
Service Date
6/12/2025
Services Performed
Found seam split at forward exhaust resonator assy. Weld seam assy to avoid costly replacement, reinspect for leaks upon completion of repair.
Found no oil leaks, but did find coolant dripping from radiator tank at left front corner, requires radiator replacement. Also noticed forward engine mount is faulty. Customer advised, repairs approved and performed as noted below.
Remove front bumper cover assy and components/accessories as needed, replace faulty radiator assy, reassemble, and refill with fresh engine coolant. Road test upon completion and reinspect, no further leakage noted.
Replace front engine mount assembly
Pat B. gave our service a 5 star review on 6/16/2025
2018 Lexus ES 350
Mileage
62,420
Service Date
6/6/2025
Services Performed
Road test vehicle, confirmed noise. Perform visuyal inspection on hoist, unable to verify. Utilized electronic ears device to connect to chassis and suspension. Confirmed left front suspension strut mount is causing noise. Cust advised, opted to replace both front struts and mounts. Repair approved, performed as noted below.
Remove components as needed, remove both front suspension strut/coil spring assys. Disassemble to renew strut mount and strut. Renew front struts and mounts, reassemble and road test upon completion, no further noise encountered. NOTE** Vehicle needs front end alignment, customer will take vehicle for alignment service.
Align Front End
Brad C. gave our service a 5 star review on 6/6/2025
2009 Ford Pickup
Mileage
252,264
Service Date
5/30/2025
Services Performed
Road tested vehicle, was able to verify condition. Place vehicle on hoist and inspect drivetrain/differentials, etc. No visible issues noted. Ran vehicle while on hoist, unable to duplicate condition while in the air. Inspect transmission fluid, is full and clean. Inspect transfer case fluid, is very dirty and burnt, has metallic glitter in fluid, no chunks of metal noted. Drain and refill transfer case. Connect electronic listening equipment to chassis and drivetrain components, was able to determine noise is coming from transfer case/transmission/tailshaft area. Recommend customer see transmission shop. Diagnostic time charged as noted below. Mata's Trans-Care and Automotive 2731 E. Daily Dr, Camarillo (805)388-8878
Brian G. gave our service a 5 star review on 5/31/2025
2008 Pontiac G5
Mileage
131,449
Service Date
5/30/2025
Services Performed
Change oil and oil filter. Perform overall safety inspection. Check all fluid levels, air filter, belts, hoses, etc. Inspect brake linings and check/adjust tire pressures as needed. Inspect exterior lamps/lighting. Reset service reminder indicator (if equipped) .
Rotate Tires
Replace Serpentine Fan Belt
Daren M. gave our service a 5 star review on 5/30/2025
2017 Audi Q7
Mileage
107,095
Service Date
5/30/2025
Services Performed
Test system, found low refrigerant level. Inspect for signs of leakage, no leaks noted. Perform system evacuate and recharge, add flouro dye to system, and check system operation.
Monique M. gave our service a 5 star review on 6/5/2025
2020 Hyundai Accent
Mileage
80,102
Service Date
5/28/2025
Services Performed
Brake Fluid leak noted at left rear wheel. Inspect brake system, linings and wheel cylinders are ok. Found brake hose at left rear wheel damaged, requires replacement.
Replace left rear brake hose assy, bleed brake system and road test upon completion. No further brake issues noted
Matt Y. gave our service a 5 star review on 5/28/2025

CRM Mitchell1

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